Help with printing
Print credit
Purchase credit
Use PaperCut to top-up print credit and check your balance, print history and environmental impact.
You can top up with either £2, £5, £10, £20, £50 or £100. Only pay for what you need.
Print costs
A4 colour: 15p per page
A3 colour: 24p per page
A4 black and white: 4p per page
A3 black and white: 8p per page
Standard white paper is used on our HP printers.
Find specialist print facilities.
Print credit refunds
Refunds due to technical issues
Please speak to library staff or contact the IT Service Desk if your credit is not showing or you have been charged in error due to a printer fault.
Unused credit refunds when leaving UAL
Refunds cannot be issued for any unused credit on your account after leaving. Only purchase the amount needed for your work.
Print Policy
How to print
Print from UAL computers
- Select File > Print
- Select Printer
- Choose either Arts Mono for basic or Arts Colour for quality images
- Select Print
- Log in to the printer with ID card
- Follow the on-screen steps
- Log out once finished
Forgotten your ID Card?
Select Login with networking ID from the printer's homescreen and use the keypad to enter your UAL network username and password.
Print from personal devices (Mobility Print)
- Print from your personal device e.g. smart phone or laptop
- Installs full printing driver options on your device
- Both iOS (9.2+) and Android (4.4+) devices are supported
- Use the Mobility Print Guide (Word 3.6MB)
Printing FAQs
How do I cancel a print job?
- Log in to Papercut
- Go to Jobs Pending Release
- Select Cancel on the document
If the print job does not disappear from the queue, select Refresh Now.
Help guides
Change an image's DPI with Adobe Photoshop (PDF 1.13MB)
Correct an over-saturated image with Adobe Photoshop (PDF 925KB)
Find specialist print facilities
Print Services based at Chelsea College of Arts, is a digital print service available to all UAL students and staff. We print high quality art prints, books, postcards, business cards, posters, flyers and pop up banners for events.
Contact info
Email ccw.printservices@arts.ac.uk
Phone 020 7514 7831 / 2056 / 2046 / 2104 / 7808
Opening times
Monday, Tuesday, Thursday, Friday
9.30 - 12.00pm 2.00 - 3.30pm
Wednesday
9.30 - 12.30pm
Location
Print Services
Chelsea College of Arts
16 John Islip Street
London SW1P 4JU
Our HP printers are designed for standard white paper only. For other mediums, visit your College's dedicated facilities:
- Camberwell College of Arts
- Chelsea College of Arts
- Central Saint Martins
- London College of Communication
- London College of Fashion
- Wimbledon College of Arts
Need to book something? Visit Online Resource Booking.
Binding and laminating
Bind or laminate your work at the LCF Open Space or the LCC Digital Reprographics Area.
The LCF Open Space also offers:
- Bulk copying
- Paper trimmers and cutting mats
- Tracing paper, acetates, CDs and other stationary
Need IT support?
Contact the UAL IT Service Desk